We help resolve disputes about

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Energy - electricity and gas

Utilities Disputes resolves complaints about energy including electricity, gas, LPG, solar, and EV charging stations.

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Broadband shared property access

Broadband shared property access disputes can now be referred to Utilities Disputes.

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BSPAD Scheme takes on disputes re access to shared property broadband installations

21/09/2017
Utilities Disputes now provides New Zealand's approved dispute resolution service (BSPAD Scheme) for access to shared property for broadband installations.

Interview with Graeme Peters, Chief Executive, Electricity Networks Association

21/09/2017
Interview with Graeme Peters, CE, Electricity Networks Association. Electricity lines businesses have been dominated by an engineering mindset. But they are changing to become more customer-centric. There are many examples of this new customer-fac

Interview with Jenny Cameron, Chief Executive, Electricity Retailers' Association New Zealand

13/09/2017
Jenny Cameron is Chief Executive of the Electricity Retailers' Association New Zealand (ERANZ). Established in 2015, ERANZ represents companies that sell electricity to New Zealand customers and businesses. ERANZ's role is to promote and enhance a su