Make a complaint

Make a complaint by phoning us on 0800 22 33 40 or use this form. Someone from our office will be in touch soon to talk about your complaint.

If you want to ask us about something else, use the general contact form.

We can only consider complaints about New Zealand electricity and gas providers who have joined Utilities Disputes.

Your name
Daytime phone number
Your address
Email address
Please retype email address
Please send me a copy
Power company
Customer number
Complaint details
Anything else? For example, if you have specific needs or disabilities, would like a translator, etc.