Energy - electricity and gas


Energy form

Make a complaint

Fill out this form and someone from our office will be in touch soon to talk about your complaint.

Make a complaint

Checklist

List of providers

All distributors and retailers of electricity and gas must join Utilities Disputes.

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Three circles numbered 1, 2, 3

Complaints process

Learn how to make a complaint and understand the steps in our complaints resolution process.

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Three people in a meeting

Conciliation conferences

Learn about how we use conciliation conferences as one of the ways of resolving complaints.

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