The ASA self regulate advertising in New Zealand.
Established in 2003, ANZOA is a professional association and the leading body for Ombudsmen in Australia and New Zealand.
Deals with consumer complaints about banks.
Provides information, advice, advocacy and support to individuals.
Deals with competition and fair trading issues, and controls line company prices.
See the Commerce Commission's know your rights page to find out about changes to consumer law effective from 17 June 2014.
Provide community legal services.
A directory of complaints bodies in New Zealand.
Advice on consumer products and services.
Quicker, cheaper and less formal than court. You can use the Tribunal to settle small claims up to $15,000 or, if everyone agrees, $20,000.
An independent Crown entity responsible for the efficient operation of the NZ electricity market.
Energy efficiency advice, including the home heating programme “Warm Up New Zealand”.
Regulates the operation of the gas industry.
Deals with consumer complaints about insurance companies.
Free, independent advice on your home finances.
Deals with complaints about the public sector and state-owned enterprises.
Ensures personal information is respected and protected.
Compares electricity prices between retailers by area.
Deals with consumer complaints about telecommunication companies.
Provides Government financial assistance.