Resources

Bi-fold brochure

Brochure and fact sheets

Documents answering frequently asked questions, some about our service and others about industry issues.

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Newspaper

Consumer newsletters

We publish quarterly consumer newsletters filled with information relevant to the community.

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Piece of paper

Case notes

Case notes are anonymous summaries of complaints we have handled. You can search for case notes by category, year, or keyword.

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Government building

Scheme rules

Utilities Disputes operates each Scheme according to the applicable Scheme rules.

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