What's happening

Apartments, offices, retirement villages, marinas to participate in Utilities Disputes scheme

28/07/2017
Do you live in a large apartment, a marina, a retirement village? If energy is supplied through a property manager, a dispute with your energy provider may now be resolved by Utilities Disputes.

Consumer NZ advises readers to contact Utilities Disputes

14/07/2017
Consumers should contact Utilities Disputes for complaints that are not resolved with their electricity provider.

Interview with Janine Young, Ombudsman, Energy & Water Ombudsman NSW

31/05/2017
Utilities Disputes interviewed Janine Young, Ombudsman, Energy & Water Ombudsman, NSW, Australia. We asked Janine about her experience regarding identifying and resolving complaints.

Utilities Disputes announces Annual Report 2016-17

4/07/2017
The Utilities Disputes Annual Report 2016-17 details significant changes to the organisation following its change from the Electricity and Gas Complaints Commissioner scheme last year as well as ongoing activity in disputes resolution.

Kiwis in the dark about disconnections

31/05/2017
In the last few months, 6170 Kiwi homes experienced electricity disconnections, according to the Electricity Authority. Utilities Disputes Commissioner Nanette Moreau is concerned because during that time, only 41 people contacted her free and indepe

Consumer Rights Day 21 March 2017

17/02/2017
The team at the Ministry of Business, Innovation and Employment (MBIE) are bringing together speakers from organisations that deal with consumer complaints and organisations that provide information to consumers. UTILITIES DISPUTES speaks at 11:15 am

Nanette Moreau presenting at 8 March 2017 Downstream Conference

16/02/2017
On 8 March 2017, Utilities Disputes Commissioner Nanette Moreau will present her views on the main systemic issues facing the energy industry today.
 

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