Skip to main content
Loading
0800 22 33 40
Start the process
Examples of cases
Utilities Disputes
Toggle search
Toggle navigation
Keyword Search
Sign In
Home
Disputes
Toggle
Energy - electricity and gas
Make a complaint
Complaints process
Can we look into your complaint?
Conciliation conferences
List of providers
Broadband shared property access
Refer a dispute
Disputes process
Conciliation conferences - BSPAD
List of members
Water
Make a complaint
Complaints process - water
Can we look into your water complaint?
Conciliation conferences - water
List of water providers
About us
Toggle
What we do
Broadband Shared Property
Energy Complaints Scheme
Water Complaints Scheme
Our people
The Board
Energy Complaints Scheme Advisory Committee
Broadband Shared Property Access Disputes Advisory Committee
History of Utilities Disputes
Independent Reviews
Reports about Utilities Disputes
Community outreach
Complaints about Utilities Disputes
Name change FAQ
Vacancies
Resources
Toggle
Brochure and fact sheets
Case notes
Annual Reports and statistics
Scheme rules
Helpful links
Information in other languages
What's Happening
Toggle
News
Media releases
Newsletters
Consultation - have your say
Contact us
Toggle
Contact details
General contact form
Latest News, Media releases and Events
Utilities Disputes Board announces new Commissioner Mary Ollivier
Media release
11/12/2019
The Utilities Disputes Board announces new Commissioner, Mary Ollivier
Utilities Disputes Commissioner Nanette Moreau to retire
Media release
24/09/2019
The Board of Utilities Disputes Ltd has announced the retirement of Utilities Disputes Commissioner Nanette Moreau.
Deloitte Energy Excellence Awards 2019
News
22/08/2019
The Deloitte Energy Excellence Awards 2019 were held on 21 August. Utilities Disputes sponsored the Editor's Award for Outstanding Contribution to the Sector.
Tips before you switch
Media release
13/08/2019
Utilities Disputes received 105 complaints about switching energy companies last year, mostly about unexpected fees. It’s your choice if you want to switch, but we recommend taking note of these tips.
{1}
##LOC[OK]##
{1}
##LOC[OK]##
##LOC[Cancel]##
{1}
##LOC[OK]##
##LOC[Cancel]##