Media release

Utilities Disputes welcomes Mark Gatland and Kyle Christensen to Board of Directors 

 

29 October 2018

Free and independent dispute resolution service, Utilities Disputes, welcomes Mark Gatland and Kyle Christensen to its Board of Directors.

“Mark Gatland and Kyle Christensen have extensive strategic and leadership experience in the energy, broadband and water sectors. We’re delighted to welcome them to help steer our future direction,” says Board Chair, Hon Heather Roy.   

Since 2001, Utilities Disputes has provided a high quality, highly accessible dispute resolution scheme for electricity and gas providers and their customers.  In recent years, Utilities Disputes has launched two new Schemes and can now also receive complaints about water, and broadband installation on shared property.

“Utilities Disputes is in a strong position for future growth and challenges, and we look forward to the insight and guidance of our new Board members,” says Utilities Disputes Commissioner Nanette Moreau.

Beginning his career as an Electrical Engineer, Mark Gatland has vast energy sector experience.  As Chief Executive of Northpower for 17 years, Mark led significant development and growth initiatives, including the establishment of network services contracts in New Zealand and abroad. Mark was also Director of Northpower Fibre Ltd, Northpower Solutions Ltd, West Coast Energy Pty, and the Electricity Networks Association.

Kyle Christensen is a water resources and infrastructure engineer and is the Director and Chief Consultant at Christensen Consulting Ltd. He has served on the Engineering NZ/Water NZ Rivers Group Committee since 2011 and is the immediate past Chair of this group.  Kyle is also a member of the Civil and Environmental Engineering Advisory Board for the University of Auckland. 

“Mark and Kyle will join current Board members Major Campbell Roberts and Dr Brian McCulloch,” says Hon Heather Roy. 

“I sincerely thank outgoing board members Nicky Darlow and Greg Skelton for the valuable contribution they have made. Both oversaw significant change and contributed to our successful transition from the Office of the Electricity and Gas Complaints Commissioner to Utilities Disputes.”

Contact Utilities Disputes: 0800 22 33 40 info@utilitiesdisputes.co.nz

Media contact: Zoe Priestley z.priestley@utilitiesdisputes.co.nz

 

Utilities Disputes Board of Directors

October 2018

Hon Heather Roy
Heather Roy, Independent Chair, has served on the Board since 2014.  She was an MP for 2002 – 2011.  As Minister of Consumer Affairs (2008-10) she was involved in consumer law reform and the approval of EGCC as the regulated scheme for the electricity and gas sectors. She also chairs the Advertising Standards Authority, the Electricity Authorities Security and Reliability Council and has a consulting business. 

Dr Brian McCulloch
Dr. Brian McCulloch has a portfolio of consulting, governance and decision-making. He held a wide variety of leadership roles across a range of portfolios in The Treasury for over 25 years, including as a member of the Senior Leadership Team.  

Major Campbell Roberts
Major Campbell Roberts is the Founding National Director of Social Policy for The Salvation Army in New Zealand, Fiji and Tonga. He has been a member of various government task forces, boards, working parties, and local government forums around a range of social issues and policies affecting New Zealand life. 

Mark Gatland 
Beginning his career as an Electrical Engineer, Mark has vast energy sector experience.  As Chief Executive of Northpower for 17 years, Mark led significant development and growth initiatives, including the establishment of network services contracts in New Zealand and abroad. Mark was also Director of Northpower Fibre Ltd, Northpower Solutions Ltd, West Coast Energy Pty, and the Electricity Networks Association.

Kyle Christensen
Kyle is a water resources and infrastructure engineer and is the Director and Chief Consultant at Christensen Consulting Ltd. He has served on the Engineering NZ/Water NZ Rivers Group Committee since 2011 and is the immediate past Chair of this group.  Kyle is also a member of the Civil and Environmental Engineering Advisory Board for the University of Auckland.