News

$18,000 back bill shock: Contact Utilities Disputes

17 October 2018

A back bill, or catch-up bill, is for energy used but not included in past bills. Back bills are a common issue brought to Utilities Disputes and can sometimes be unusually high: $18,481, for example.

See the Stuff article $18,481.27electricity ‘back bill shocker’

See the Newshub article How a Kiwi company received an $18,481 energy bill

Listen to the Radio Live interview with Utilities Disputes Commissioner, Nanette Moreau An electricity bill of over 18k

See our back bill fact sheet