Media releases

Utilities Disputes releases 2018-19 Annual Report

Media release
4/07/2019
Utilities Disputes releases its 2018-19 Annual Report.

Found a flat? Find your meter

Media release
12/02/2019
Congratulations on finding a flat! It’s now time to find your meter and take a photo, says Utilities Disputes Commissioner, Nanette Moreau. "The mission of finding, and settling into, a flat is not easy in today’s rental market," says Ms Moreau. "

Customer service, second most common issue in complaints

Media release
7/01/2019
Customer service matters! It makes a difference to your day, and not just during the holiday season. “As customers, buying any product or service, we sometimes need guidance and support. If things go wrong we want responses, and we want solutions."